Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept physical returns. However, your satisfaction is our priority. If your order arrives damaged or you are unhappy with the quality, we will make it right.
1
Document Issues
Take clear photos of any damaged packaging or product quality concerns within 48 hours of delivery.
2
Contact Support
Email our customer service team with your order number and the photos of your items.
3
Review Process
Our team will review your claim within 2 business days to determine eligibility for a refund or replacement.
4
Resolution
Once approved, a replacement shipment will be dispatched or a credit will be issued to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing